Litify the #1 Legal Practice Management Software.
UX/Product Designer
Primary UX/Product Designer for Docrio, Litify’s legal document management platform – that is built on Salesforce– and its suite of integrated tools including document generation, a Microsoft Word plugin, Word Online integration, and a Microsoft Outlook email add-in.
TLDR I’m the primary UX/Product Designer, driving research-based, user-centered solutions that improve and innovate the product from a heart and human centered intention to retain customers, and attract new ones.
As the primary UX/Product Designer, I lead research to uncover client needs and translate complex requirements into elegant, technically feasible solutions – delivering them through cross-functional collaboration and thoughtful, user-centered design.
During my time here, I’ve designed multiple product enhancements that helped retain existing customers while attracting new ones – ensuring that our product is the future of legal tech.
Key Accomplishments
Conduct and synthesize user research with legal professionals and internal stakeholders to inform product direction and improve feature usability.
Translate research insights into intuitive, user-centered designs that align with client needs and industry expectations.
Collaborate cross-functionally with engineering and product teams to deliver technically viable solutions that meet high design standards.
Streamline communication between design, engineering, and product to enhance alignment, speed up iteration cycles, and ensure a consistent, pixel-perfect user experience.
Design and maintain scalable design systems, wireframes, interactive prototypes, and reusable components in Figma to drive clarity and consistency across the product suite.
The toughest “co-worker” I’ve ever had as a designer has actually been the software itself.
That shared experience of working with products , navigating their quirks, limitations, and potential – shapes the way I approach problems and solutions for our customers.
At Litify, we’re committed to constant improvement and innovation. Many of the features we refine begin as direct client feedback, then move through an iterative process with customers and engineering until we arrive at a final product that delivers real, measurable value.
From Idea to Experience –
The UX Process
No matter the project, whether branding or UX product design, the process starts the same. It is an iterative journey grounded in human-centered thinking from beginning to end.
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In this phase, I dive in. Whether I’m designing a product or building a brand, this is where research meets customer discovery. I dig into what clients believe their challenges are, while uncovering the deeper factors that may be shaping their experience.
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At this stage, I translate insights into structure by wire framing and mapping user flows. After internal iteration, I develop screens and interactive prototypes, then gather user feedback to refine the experience.
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At this stage, we have a clear vision of the design and the best path forward. We then connect with customers to validate that our direction aligns with their expectations, while gathering feedback and suggestions that can enhance the feature’s impact and value.
So you are ready to see the work – the fruits of UX/Product design labor?
In my humble opinion – Design is everything.
Regardless of what’s being created, having a foundational understanding of how to communicate, how to create a bridge between what you are offering and how people need to perceive it are key.
Whether I’m shaping a brand, building a user flow, or guiding someone toward transformation, I see design as the bridge between your offer and the world that awaits it.